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Board/Management Relations
How Property Managers Juggle Multiple Clients
Remember those old TV variety shows from the 1950s where someone spins a dozen plates while juggling and riding a unicycle? Sometimes being a property manager can be a bit like that, especially when handling multiple clients and dealing with the myriad tasks that come with handling those multiple clients. Read More
Real Life Experiences of Property Managers
Adopted hamsters. Mysteriously empty pools. Secret bedroom habits of hi-rise neighbors. No, it's not next week's Desperate Housewives episode. It's more like Ripley's Believe It or Not, but all of these are true-life experiences of property managers, and they're just some examples of how managing a condominium community is not all about fixing leaky pipes and pushing papers. It can be an adventure—no matter how small the building or how civil and well mannered the shareholders and owners. Read More
Figuring Management Fees
When you buy a used car, you don't just walk into a dealership without doing any research beforehand. You don't just plunk your hard-earned cash down on the counter, tell the salesperson, "Give me that one," and then drive away with no questions asked. Read More
The Ins and Outs of Regulating an Industry
In Florida and the District of Columbia, among other states, property managers are required to be licensed in order to do business. As of now, managers in New Jersey have no such requirement; however, the topic does generate great debate. Read More
Considering a New Management Company
Any number of things can happen to make an association question its choice of management company. The company the board originally hired might be making mistakes, or there might be personality conflicts that threaten the all-important management/board relationship. Or the reason to change management could be something as simple as a disconnect between the manager and the board members, who don't feel as though they are getting the service they signed up for. Even when the reasons are simple, however, changing management companies is not a transition to be undertaken lightly. It's a big decision, and a difficult process to navigate for even the most well organized, professional boards and agencies. It's important to make the decision with full knowledge of what's involved and a commitment to minimize disruption of a community's daily business. Read More
Accrediting Property Managers in New Jersey
Property managers in New Jersey are not specifically required to be licensed—although many of them do get accredited through organizations like the Institute of Real Estate Management, or IREM, and the New Jersey chapter of the Community Associations Institute (CAI-NJ). Numerous programs already exist to license and train property managers, which helps promote ethics and standards in the industry in addition to ensuring that community associations employ the best possible management staff. Read More
Tips for Seamless Management Transition
Your property management company is the custodian of your development. It is the job of your managing agent to handle your HOA's finances, keep track of contractors and vendors, and pay bills. But what happens if the company you hired to do this important work turns out to be a dud? Read More
Guidelines for Contacting Your Manager
It's not always easy for an HOA resident to know if a troubling situation calls for contacting the association's management company, especially during non-business hours. But you'd think it would be pretty clear that a Christmas Day call over tennis court access crosses the line. Read More
Gaining Access to Important Documents
Of the many responsibilities a managing agent has to fulfill for a homeowners association, one of their most vital is coordinating the flow of information between the board and the association members, and keeping that information secure. That adds up—even in a small association, there's a lot of paperwork to handle, including financial records, legal documents, homeowner correspondence and management statements from board meetings—and it's important that the documents be available to board members when needed. The flow of information between the managing agent and board is a vital part of their relationship. Read More
A Day in the Life of a Manager
Whether you live in an active adult community, a gated, resort-style neighborhood, or a downtown high-rise condo, your community needs someone to coordinate the financial, physical, and mechanical upkeep of your property. Your managing agent handles all of these responsibilities—and if he or she is like most in the management profession, probably handles a lot more than that. Read More
